Case Study – Как трекингът помогна на наш клиент - Какво е трекинг и какви задачи ни помага да решим? Трекингът е иновативна методология,чрез която се откриват „тесните” места в бизнеса, бърз растеж на приходите и мащабиране на компаниите посредством тестиране на краткосрочни качествени хипотези и внедраване на иновативни подобрения на база данни. Също така посредством диагностиката на трекингът се определят стратегии за подобряване/създаване на… Read more
5 KEY REASONS WHY COMPANIES ARE OUTSOURCING CHANELL - Here are five powerful reasons to outsource we can give you. And not only. We can offer you the best way to do it! Try our new outsourcing services today! Fast Results Tech companies can run full channel operations without the need to take on and manage their own channel team from the outset. The… Read more
The benefits of outsourcing customers service - We equip clients with the facilities, people, processes, and modern omnichannel technologies that build value across every interaction on all channels. Considering the fast industries digitalization, the need for companies to build meaningful connections with their customers is much greater. Thus at CALLBOXS we aim to provide exceptional customer care and focus on every customer… Read more
Ways to Cut Business Costs. - The development of the business in the conditions of economic stagnation requires a strict economic policy within the company. One of the best ways to do this is to optimize staff costs. There are several ways to reduce costs for employees, even fewer are solutions that help make the business mobile. Outsourcing and outstaffing are… Read more
What is BPO (business process outsourcing) ? - Why is business process outsourcing important for dealing with the problems of the New Era? The digitalization of the world requires a number of changes in the way of serving customers around the world and puts the business in front of great challenges and vicissitudes, which gives rise to the need for outsourced business processes… Read more
20 years in business - On September 14, we celebrated 20 years in business as a company mainly engaged in telemarketing, customer service, online commerce and email / chat support / administrative support, BPO/KPO /. Our journey began nearly two decades ago and has grown into a fast-growing company with a team of professionals who help our customers succeed through… Read more
