The role of outsourcing in increasing the efficiency of companies. - Why large companies are abandoning the use of outsourcing services in the mecca of the BPO industry - India, Philippines, Pakistan, etc. Customer focus, reputation and trust marketing. With the development of digital technologies, increasing competition and abundance of goods and services on offer, it is becoming increasingly difficult to attract the attention of consumers.… Read more
Top 5 trends for business development in 2023 - Trends in business development in 2023. through the eyes of futurists - To succeed in the present, it is important to see the future. Of course, now it is difficult to talk and even think about the future, especially to determine development trends. However, global trends will not go anywhere: the American Forbes has already… Read more
Why do large and successful companies use outsourcing? - We can quickly say that there are 2 reasons - cheaper and better customer service! Nowadays, the benefit of outsourcing is visible and appreciated by companies with many years of experience and market presence. It is clear that business is a dynamic field in which to be a good player and stand out from the… Read more
Maximize profit through outsourcing. - Innovative Outsourcing. The subject of consideration of innovative outsourcing are the innovative processes of functioning of outsourcing companies and structures. The author's concept of Callboxs for innovative outsourcing and acceleration implies the transformation of the scientific consideration of its main function: from passive - executive, providing support for business processes that are not essential for… Read more
Choosing an outsourcing call center. - Choosing an outsourcing call center for solving business tasksю The question "how to choose the right call center" is quite common in business circles. The possibilities of the modern outsourcing call center are diverse. Some of them allow solving dozens of business tasks of clients, others help to optimize the costs and operation of current… Read more
Digital Awareness – Build your digital identity - Build your digital identity and increase audience engagement through targeted content marketing programs. Having a digital brand means mapping the availability of your target audience on the right platforms. It is therefore essential to have a digital presence in the target channel. It's no secret that social media is an ideal digital strategy for promoting… Read more