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BPO services

Thanks to rapidly evolving technologies and digitalisation, communication and teleworking have become possible, even in the most remote corners of the planet. This has contributed to opening up many opportunities for large corporations, to delegating some of their business processes to external companies, even outside the country where they are located. Accordingly, business process outsourcing (BPO) is becoming increasingly popular and sought after. Which makes sense, because the benefits of process outsourcing are really many, and this mainly can reduce the company expenditure by an average of 20%, optimise the time of the work process, and improve the quality of services provided.

Callboxs has specialists with many years of experience in outsourcing business processes.

  • Our goal is to help our customers focus on their core business, optimise their costs and improve their quality of service.

  • It is cheaper to hire us than to hire an employee/employees in your own company. By hiring us, you get qualified specialists in the required field of activity, without having to deal with the selection, training and control of employees performing activities that are not typical for your company.

  • Work will be done professionally by specialists in the respective field. In this way, you will be able to offer your customers high-quality service.

Callboxs uses a vast range of functional BPO tools in its work. Therefore, we can implement projects of any complexity and scale. Our business process outsourcing services are based on an individual approach. BPO tools can be implemented at any stage of the customer interaction process. Callboxs will find the best solutions for each customer!

Activities

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Data gathering

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Online registrations and filling-in information

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Organisation of document turnover

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Monitoring status

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Managing orders in the process of ordering

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Forming analytical data

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Personality identification

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Which branches is BPO appropriate for?

Due to its high efficiency and application capabilities, today BPO services are in demand in many areas. Business process outsourcing is increasingly used by IT and telecommunications companies, representatives of the pharmaceutical industry, hospitals, retailers, insurance companies, financial institutions and even by the public sector. By choosing BPO services you choose a partner for the development of your business. So make the right choice!

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Insurers / Banks

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Commerce

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Medicine / Pharmacy

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State structures

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IT / Telecoms

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Advantages of BPO

Do you want your business to function like clockwork? Order BPO services with us and get a whole range of competitive advantages. Our experienced and one-of-a-kind specialists (trackers) will help you build your business processes in such a way that all divisions will do the utmost so that the company can become a single well-structured mechanism.

Request for consultation

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