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The benefits of outsourcing customers service

We equip clients with the facilities, people, processes, and modern omnichannel technologies that build value across every interaction on all channels. Considering the fast industries digitalization, the need for companies to build meaningful connections with their customers is much greater. Thus at CALLBOXS we aim to provide exceptional customer care and focus on every customer touchpoint.   OMNI-CHANNEL SUPPORT Using…

Ways to Cut Business Costs.

The development of the business in the conditions of economic stagnation requires a strict economic policy within the company. One of the best ways to do this is to optimize staff costs. There are several ways to reduce costs for employees, even fewer are solutions that help make the business mobile. Outsourcing and outstaffing are not just a fad among…

What is BPO (business process outsourcing) ?

Why is business process outsourcing important for dealing with the problems of the New Era? The digitalization of the world requires a number of changes in the way of serving customers around the world and puts the business in front of great challenges and vicissitudes, which gives rise to the need for outsourced business processes or so-called BPO services. Due…

20 years in business

On September 14, we celebrated 20 years in business as a company mainly engaged in telemarketing, customer service, online commerce and email / chat support / administrative support, BPO/KPO /. Our journey began nearly two decades ago and has grown into a fast-growing company with a team of professionals who help our customers succeed through quality customer service, increased sales…

How people are getting rich now.

In 1982, the Forbes list of the 100 richest people in the world, 60 of whom inherited their fortune. In 2020 - only 27. In 1982, there was not a single investment fund manager among the 100 richest people. And the main markets in which the wealthiest people have made their fortunes are oil and real estate - 24 people.…