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We specialize in performing and improving business processes related to the activities of our clients and partners - outsourcing of business processes, with the help of our modern contact center. We work in a high-tech environment, which allows us to use various communication channels such as telephone, email, chatbot, voice messaging and more. These advantages are the basis of effective…

Какво е трекинг и какви задачи ни помага да решим? Трекингът е иновативна методология,чрез която се откриват „тесните” места в бизнеса, бърз растеж на приходите и мащабиране на компаниите посредством тестиране на краткосрочни качествени хипотези и внедраване на иновативни подобрения на база данни. Също така посредством диагностиката на трекингът се определят стратегии за подобряване/създаване на различни бизнес процеси в компаниите…

Here are five powerful reasons to outsource we can give you. And not only. We can offer you the best way to do it! Try our new outsourcing services today! Fast Results Tech companies can run full channel operations without the need to take on and manage their own channel team from the outset. The process of identifying partners and…

We equip clients with the facilities, people, processes, and modern omnichannel technologies that build value across every interaction on all channels. Considering the fast industries digitalization, the need for companies to build meaningful connections with their customers is much greater. Thus at CALLBOXS we aim to provide exceptional customer care and focus on every customer touchpoint.   OMNI-CHANNEL SUPPORT Using…

The development of the business in the conditions of economic stagnation requires a strict economic policy within the company. One of the best ways to do this is to optimize staff costs. There are several ways to reduce costs for employees, even fewer are solutions that help make the business mobile. Outsourcing and outstaffing are not just a fad among…